Return & Refund Policy
We at Dearshine ensure quality checks on all jewellery items before dispatch.
Returns
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Eligible returns must be initiated within 7 days of delivery.
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Products must be unused, unworn, and in their original packaging with tags intact.
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Customised or personalised jewellery is not eligible for return or exchange.
Refunds
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Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method within 7-10 business days.
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Shipping charges are non-refundable.
Exchanges
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We only replace defective or damaged items. For exchanges, please email support@dearshine.com.